PAYMENT POLICY
PAYMENT POLICY
At Steen Studio, we aim to make all payments simple, secure, and transparent for clients and collectors. The following outlines how payments are processed for both artwork purchases and interior design services.Artwork Payments
All artwork purchases made through our website are securely processed via Stripe, a trusted online payment platform. Stripe accepts major credit and debit cards, ensuring your information is encrypted and protected.
A $1 shipping fee is collected at checkout to initiate your order. The remaining shipping cost will be invoiced separately based on your location and the size of the artwork. Shipping costs are calculated individually for each piece to ensure accurate pricing. Once your order is placed, we will provide a detailed shipping quote for the remaining balance, which must be paid before the artwork is shipped.
Local pick-up or delivery options are available for clients in the Brandon and Sioux Falls area. Please contact us to arrange convenient local delivery or pick-up.
Payment for artwork is due in full at the time of purchase unless other arrangements are made in advance. All artwork sales are final; we do not accept returns, exchanges, or cancellations once a purchase is completed..Interior Design Payments
Payments for interior design services are processed separately through QuickBooks. Clients receive invoices directly via email for deposits, progress payments, and final balances.
Payment schedules and terms are outlined in each client’s design agreement, customized to the scope of the project.Refunds & Cancellations
All artwork sales are final. Interior design retainers or deposits are non-refundable once work has begun, as outlined in each project contract.
For more details, please see our Terms of Service.Questions
If you have any questions about payments, invoices, artwork shipping, or design project billing, please contact us at: SteenStudio@gmail.com.